It took a couple of days, but I did get the map updates to load. So for those of you struggling, there is a glimmer of hope... Or so one would think.
Once I had the maps I set about laying in my next trip, an 800 mi jaunt. Instead of the rather excellent mapping Ive become accustomed to, I get an error message, "Route calculation error. Not enough memory." Tech support suggested closing all other apps (something Id already tried), or split the route in half. Dude, if I knew the midway point on my minimum highway use road trip, I wouldnt need your app in the first place! What the heck does the Garmin name stand for anymore?
Im still hoping tech support will come through. If they do, I will update this review and add stars as performance improves.
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UPDATE:
Well, I worked with Tech Support. They had me waste a couple of days deleting and reinstalling, all for nothing.
Rather than take responsibility, the blame the iPhone and became dismissive.
Its been months. There have neither fixed the problem, offer a refund, or even call.
Garmin has our money, and has abandoned the product. They are incompetent, and staffed with people who are perfectly willing to go along with the gag.
My guess is that they plan to wait us (users) out so we each go our miserable ways.
Look at these ratings! It speaks a lot about a company who just does not care about its product or customer base.
This was once a great product, but now I regret installing them on my phone. I take every opportunity to share Garmins shabby treatment and horrible product.
DO NOT DOWNLOAD THIS APP, ITS BECOME A CON AND SCAM